Junior account manager position

By Yellow Door Collective

Posted on 14th August 2019

Reading time: 3 minutes

We’re looking for more than just a kick-ass account manager with a passion for all things marketing – because for us it’s about the culture fit, the relationships with clients that we will entrust to the successful AM, and how much we will invest in them as a person. Sound like something you’d like to find out more about? Read on.

Job description:

Account manager for 5 – 8 mid-size brands. This includes being the main point of contact for each client, creating briefs for social media, blog posts and newsletters, writing social media content; and overseeing an intern who will assist with scheduling, community management and admin.

You will be working in a close-knit team that prides itself on being agile, providing tailored solutions to clients and taking a holistic approach to every opportunity or challenge.

We are looking for someone who has attention to detail, can think on their feet and identify with the company values (having a can-do and care-why attitude, integrity, authenticity and consistency).

Responsibilities include:

  • Taking initiative and ownership of projects
  • Managing a diverse portfolio of clients and being the primary point of contact for 5 – 8 retainer clients in various industries
  • Managing client expectations and quality service delivery (ensuring they are updated on projects regularly)
  • Adding value to client’s business by identifying opportunities outside the scope of work
  • Managing an intern
  • Staying on top of trends and new technology
  • Creating content
  • Briefing creatives
  • Managing work flow and deadlines
  • Overseeing social media community management
  • Pulling and analysing data for reports

Qualifications and experience:

  • A tertiary qualification in marketing or business-related fields
  • At least two years of experience in a relevant role at an agency
  • A comprehensive understanding of all social media & advertising platforms
  • Experience using Microsoft Office (PowerPoint, Word and Excel) and Google Docs and Sheets
  • Bonus points for:
    • an ability to write well
    • SEO best practice
    • digital marketing and/ or advertising experience
    • experience using Photoshop or Illustrator
    • video editing
    • experience on Slack, Hootsuite and Business Facebook

Skills and personal characteristics:

  • Professional approach to work and client relationships
  • Personable and able to build meaningful relationships
  • Conscientious
  • Attention to detail
  • Good communication skills
  • Enthusiastic & willing to learn
  • Team player 
  • Hard working
  • Adaptive and good at problem solving
  • Good time management
  • Embraces challenges and feedback
  • Calm and able to manage stressful situations

The perks:

  • Work from home one afternoon/ week
  • Wrap up at 3pm on a Friday if you’ve hit your targets for the week
  • Bonus leave over Christmas and New Year
  • Work closely with our founders Emma & Dom
  • Every day is different, and there is a lot of potential for growth
  • Have the opportunity to play to your strengths and sign up for courses/ webinars to learn new skills
  • Team building activities from yoga in the park to Pecha Kucha evenings!

Start date:

Preferably 16 September 2019


R14 000 – R17 000, depending on amount of experience and level of expertise

To apply for the position:

Complete the questions below, and then submit your CV and cover letter at the end of the form.

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