Pick n Pay Plumstead is an owner-managed franchise grocery store in the Southern Suburbs of Cape Town. The store always puts the customer first and is known for its friendly, helpful staff. They pride themselves on being one of the best-rated family stores in the Southern Suburbs, and are constantly aiming to improve the customer experience. Pick n Pay Plumstead has a loyal fan base like no other, giving a new meaning to the term “family store”, as customers are truly made to feel like family when visiting.
Since its establishment in 1967, Pick n Pay has grown to become the second largest supermarket chain store in South Africa. The company’s success is largely attributed to an unwavering belief in the power of consumers to decide which products are offered, and the ‘four legs of the table’ principle, where the business is a table supported by four legs, on top of which is the consumer. The four legs of Pick n Pay’s table are administration, merchandise, promotion and social responsibility; and people, and each leg must be equally strong for the table to remain balanced. The Pick n Pay brand is a household name in South Africa, and has a strong set of values: being honest, trustworthy, and responsible.